1. Social

All of our staff here in the UK are on fair wages and we have a high staff retention rate within our small team.

Overseas, our jewellery suppliers in Thailand have all their employees registered under the Social Security Act with the objective of providing coverage for fund members under certain conditions. The coverages include: Sickness, Maternity, Disability, Child Allowance, Unemployment, Old Age and Death.

They follow the government regulations labour work providing quality, health and safety environment, which we concern and respecting fair human rights.

We perform regular audits on our suppliers to ensure they are adhering to the standards we maintain.

2. Environmental

Packaging: We take packaging seriously.

All of our cardboard packaging is FSC certied. The FSC® mark guarantees that all materials come from an FSC® forest, where no more wood is cut down than the forest can reproduce. This means better protection of the animal- and plant life, and all foresters have proper training, safety equipment and a decent wage and made from recycled materials.

The bags we send our with all orders are made from 80% recycled plastic and are 100% recyclable.

We avoid using all plastics where possible (sellotape, bubblewrap) and re-use these materials where possible.

Sustainable Metals: We make sure our material is sustainable too.

Precious metals used in our manufacturing process are responsibly sourced and conict free. Our Silver and Gold Metal Renery supplier is accredited on the LBMA (Responsible Gold Guidance and Responsible Silver Guidance for Good Delivery Reners) List and compliant with the RGG (Multi-metal Combined Responsible Gold Guidance).

Our suppliers follow the regulations to combat systematic or widespread abuse of human rights, to avoid contributing to conict and to comply with high standards to anti-money laundering (AML) and combating terrorist nancing (CTF) practice.

Our silver supplier is a proud member of Thai Silver Exporters Association, a member of Thai Chamber of Commerce, and BWC (Buy with Condence) a certications program issued by Thailand’s Ministry of Commerce to ensure the quality and standard of Thai gem and jewellery.


Click here to view our Responsible Silver Certificate



Conflict-Free Diamonds

Though we sell predominantly imitation diamonds, when we do use real diamonds, we are committed to ensuring high ethical standards in our sourcing of them. We work exclusively with our long-term trusted suppliers who guarantee ethical sources of our materials including chains, ndings, and stones. We also oer our customers Lab-Grown Diamonds which are produced without environmental and humanitarian eects. Our closed loop production process allows us to maintain sustainability across our supply chain. We oer a certied diamond service upon request by sending diamonds to Gemological Institute of America (GIA) Bangkok to get certied.

Our suppliers meet the European Union’s REACH (Restriction, Evaluation, and Authorization of Chemicals) regulation, which aims to restrict hazardous substances such as nickel, lead, and cadmium in all parts of jewellery that could be accessed by the end consumers, and ultimately reduce the amount of harmful chemicals in the environment.

Women's Aid

ActionAid is an international charity working across Africa, Asia and Latin America to end domestic violence.

Through local women’s groups and girls’ clubs, they empower women and girls to know their rights – especially their right to make choices about their own bodies.

By funding local women’s organisations, Action Aid helps provide vital information and support services like women’s shelters for survivors of domestic violence. We support organisations who investigate domestic violence cases and take perpetrators to court to ensure they are brought to justice.

As a female-run business, Heavenly London is committed to promoting the safety and wellness of young women throughout the world. With this in mind, we support the following charities that align with our values

Womankind Worldwide

Womankind Worldwide strengthens and supports women’s rights organisations and movements with the resources they need to challenge oppression and change the lives of women, in the home, the workplace and the communities they live in.

In light of recent news, we have added CARE’s Ukrainian Crisis Fund to our list of charities. This emergency fund aims to reach million people with immediate aid and recovery, food, water, hygiene kits, psychosocial support, and cash assistance — prioritizing women and girls, families, and the elderly. We will continue to donate a % of our prots to help support this cause.